The Most Advanced Open Source ERP and CRM Tool: OpenTaps

What is Opentaps?

Opentaps is the most advanced open source ERP+CRM solution. Opentaps Open Source ERP + CRM is a fully integrated application suite that brings together top-tier open source projects to help you manage your business more effectively.  Today, opentaps supports ecommerce, Customer Relationship Management, Warehouse and Inventory Management, Supply Chain Management, and Financial Management to Business Intelligence and mobility integration out-of-the-box.

Opentaps: free Software

Opentaps is a free ERP+CRM tool. Being open source, its source code is freely available to be modified/ built upon. It's also "free" as in "free lunch," so you can freely download and use a production-ready, enterprise-grade ERP system.  If you are technically knowledgeable or have unique needs not covered by our expertise, this is probably your best option.

Obviously if you are not really technically oriented and are a business view person, you can always have a technology team to architect a powerful fully customized open source ERP+CRM tool for your business. Any ERP or CRM application must ensure that it meets the various business objectives which are related to the business and for which the application is being created for.

Who all are using Opentaps?

There are many organisations which have been using Opentaps, the most of the industries include:

• Industrial machinery manufacturers
• Online goods retailers
• Online content distributors
• Telecommunications companies
• Independent software vendors
• Hosted service providers

What features does opentaps provide?

• As a fully integrated ERP and CRM suite, handling everything from leads, order management, and customer service to purchasing, production planning, inventory management, and manufacturing, to shipping and accounting.
• As a specialized production and purchasing planning and scenario analysis tool
• As a CRM tool for sales force and customer service automation
• As an inventory, order, and accounting back end application for PHP front end stores
• As an ecommerce platform supporting multiple online stores with special offers, promotions, and gift certificates
• As a specialized vertical industry billing solution
• As a hosted ecommerce product offering

Source: http://www.opentaps.org/sites/default/files/images/OrderFulfillment.jpg

The CRM dashboard of the system looks like the following:

Source: http://www.opentaps.org/sites/default/files/images/CRM_Dashboard.preview.png

The financial Dashboard looks like the following:

Source: http://www.opentaps.org/sites/default/files/images/Financials_Dashboard.preview.png

Is there a services support for Opentaps?

Yes, being open source and the code being free and the software essentially being free for a download, Opentaps has a strong services-support system. Being open source the biggest advantage is the community driven support. Users create new used cases and include them online for everyone's benefit.

Opentaps has the following different versions:

• Update Service
• Professional Edition
• Professional Evaluation
• Professional Implementation
• Training
• opentaps In The Cloud

You can also access the services an support by directly navigating to the following URL: http://www.opentaps.org/services-support

How do I get Opentaps for my business?

You can get in touch with any of the following Opentaps partners who will help you in customizing and implementing Opentaps for your business. These partners are business associates for opentaps who understand your business and act as direct opentaps vendors to you. They also extend personal service and support for your business.

All you need to reach out to these partners is to follow the following URL: http://www.opentaps.org/partners

Where can I learn more about opentaps before taking a business call?

While you can always get in touch with a partner, you can also get to know more about opentaps with the opentaps shop which is available through this URL: http://shop.opentaps.org/ 

There are many such online platforms available, which are benefiting the Small and Medium Enterprise segment. To know more, get in touch with the experts at IndiaMART Knowledge Services. Do drop in a comment to this post to let us know what else would you want us to share about!