Tuesday, January 18, 2011

People Management: How Training Helps the SMEs

Human Resources doubtless are the most crucial part of any business. They are your first customers. Do we need to lay any more stress on the topic, when large conglomerates like HCL proudly announce: Employee First, Customer Second!

Right Talent: Critical for the Small and Medium Enterprise
Its the talk of the town, for every emerging business and let us clarify, not only for emerging businesses, but for every business, getting the right talent on-board is an absolute must. It is true and it stands that every business might have different views to the word "right", and each emerging business might have their own set of standards and expectations from their human resources, but its true and an absolute essential to have the right talent delivering your promise!

I don't believe in Right/ Perfect Talent, Do you?
There are many entrepreneurs who will voice out that they do not believe in something called the right talent/ perfect talent and that everyone evolves, learn and grow, well it is true! Learning is a continuous process and is a crucial part of anyone's existence.
In the enterprise set-up the learning and growth is defined as "training". Employees are trained to do what they are required to and also to achieve far beyond, what they are required to.

But how do we train? We don't have the budgets!!
Well, training in today's times is not a very difficult objective to achieve. Digital content and ways to archive content digitally has ensured that the process of training becomes scalable and far less time consuming. Also the digitized form of content can be easily accessed by anyone, anywhere and anytime.
Source: http://rphrm.curtin.edu.au/1998/issue1/vietnam01.png


But we want our people to be trained by the best in class!
Great, you no more have to fly your manpower all around the world. There are fantastic solutions like Webex and Skype with video chat facilities available, which require just a sound broadband connection in place as an investment in the infrastructure.

How do we reach out to such people? 
There are many different ways to reach out to such thought leaders:

  • Connect at SME focused events
  • Attend focused discussions supported by industry associations like NASSCOM, FICCI etc.
  • Leverage professional social networking platforms like LinkedIn
Learning can never stop, is it the same with training!
Yes! learning can never stop and same is the case with training. You must always ensure that your employees always maintain the zest of learning and creating new opportunities for your business.

For more information ask our industry Pro's about training needs in your organisation.

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